Terms Conditions

Terms & Conditions

Last Updated: August 25, 2026

Welcome to VIKI’S LIGHT HOUSE. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing or using this website, you agree to comply with and be bound by these terms.

1. Website Usage

By using this website, you confirm that you are legally capable of entering into a binding agreement. You agree to use the website only for lawful purposes and not to misuse, damage, or interfere with the website or its functionality.

2. Products & Product Information

VIKI’S LIGHT HOUSE makes reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on the website are accurate.

However, minor variations in colour, appearance, finish, dimensions, design, or packaging may occur due to photography, lighting conditions, screen settings, or manufacturing updates.

Product specifications may also be updated from time to time without prior notice.

3. Pricing

All product prices displayed on the website are subject to change without prior notice.

We reserve the right to correct pricing, product information, or other errors that may occur on the website. If an order has been placed based on an incorrect price or information, we may contact the customer regarding the correction or cancel the order where applicable.

4. Orders & Order Acceptance

Placing an order on our website does not automatically guarantee its acceptance.

We reserve the right to accept, reject, or cancel an order due to reasons including product availability, pricing errors, incorrect information, payment issues, or other operational circumstances.

If an order is cancelled after payment has been received, the applicable amount will be processed for refund according to our refund policy.

5. Payment

Customers are responsible for providing accurate billing and payment information when placing an order.

Orders will be processed after successful confirmation of payment, subject to product availability and other applicable conditions.

6. Shipping & Delivery

We make reasonable efforts to dispatch and deliver products within the estimated delivery timeframe provided at the time of purchase.

Delivery times may vary depending on location, availability, courier services, weather conditions, holidays, or other circumstances beyond our control.

Customers are responsible for providing a complete and accurate delivery address and contact information.

7. Warranty

VIKI’S LIGHT HOUSE provides a 2-Year Warranty on applicable lighting products, subject to the specific warranty terms applicable to the product.

The warranty generally covers manufacturing defects under normal usage conditions. Damage caused by improper installation, misuse, physical damage, unauthorised modification, voltage fluctuations, accidents, or other conditions outside normal use may not be covered.

Customers may be required to provide the purchase invoice and relevant product details when making a warranty claim.

8. Returns & Replacement

Returns or replacements will be handled according to our applicable return and replacement policy.

Products may be required to meet specific conditions for eligibility, including being unused, undamaged, and accompanied by the original invoice or order details.

Customers should contact us as soon as possible if they receive a damaged, defective, or incorrect product.

9. Intellectual Property

All content available on this website, including logos, brand names, product images, graphics, text, designs, and other materials, is the property of VIKI’S LIGHT HOUSE or its respective content owners.

No content may be copied, reproduced, modified, distributed, or commercially used without prior written permission.

10. Third-Party Links

Our website may contain links to third-party websites or services. These links are provided for convenience.

VIKI’S LIGHT HOUSE is not responsible for the content, policies, availability, or practices of third-party websites.

11. Limitation of Liability

VIKI’S LIGHT HOUSE shall not be liable for indirect, incidental, or consequential losses arising from the use of the website or products, to the extent permitted by applicable law.

We are not responsible for delays or failures caused by circumstances beyond our reasonable control.